Shipping policy

Shipping Information

We offer reliable delivery throughout South Africa with transparent pricing:

Cape Town Metro: R60 flat rate (Free shipping on orders over R500)
Western Cape (outside metro): R85 flat rate (Free shipping on orders over R750)
Rest of South Africa: R120 flat rate (Free shipping on orders over R1,000)

Processing Time: Orders are typically processed within 1-2 business days
Delivery Time: 2-5 business days for local deliveries, 3-7 business days for national deliveries

Please note that delivery times may vary depending on courier availability and your location.

Returns Policy

We want you to be completely satisfied with your purchase. If there's an issue with your order, please contact us within 7 days of delivery.

Books may be returned if:
- The item was damaged during shipping
- You received the wrong book
- The book has a manufacturing defect

Books cannot be returned if:
- They show signs of use or wear
- More than 7 days have passed since delivery
- The book was a special order

To initiate a return, please contact us at maktabacapetown@gmail.com with your order number and photos of any damage.

Questions?

If you have any questions about shipping or returns, please don't hesitate to reach out through our contact page.